ONFINITY provide professional, thorough and responsive IT support for SMB's and enterprises. Whether you have a small office with one or two computers, an enterprise with remote workers, multiple office and various servers, or you are fully cloud based and permanently work from home; we will provide the support that your team require.
You get to choose the support options that can be tailored specifically to your needs - unlimited service agreements or ad-hoc support when you need it, you can choose the support package that's right for you.
ONFINITY are members of the Microsoft Partner Network, experienced with Apple products, and partner with many other leading technologies.
Call or email us today and we can arrange to visit your business and discuss the right package for you.
Business IT Support can include
Money-back guaranteed response times to provide you with peace of mind.
Support for cloud based or on-premises IT systems
Complete managed services (let us plan and manage all aspects of your network/ IT system).
24/7 server and systems monitoring software that alerts us of issues before they become a problem,
Remote support - With your permission, ONFINITY can connect to your computers/laptops/servers/tablets through the Internet to look at issues with you on-screen.
Call-outs as and when you need it - Request a call out even if you do not have a support agreement in place.
Helpdesk ticketing system/client portal - All of your computer issues are logged and tracked for future reference.
Monthly visits - You are able to choose a once a month visit by an experienced engineer to check on your system and provide you with a report. This checks many critical services such as backups, to ensure that you are running smoothly and your business is protected at all times.
You will always be spoken to in a language that you understand, not in technical jargon (unless you choose to speak the jargon!).
ONFINITY offer competitive pricing on:
Cloud solutions such as hosted servers and desktops. Microsoft Azure and Office 365, Google Workplace.
Servers, PCs, laptops, tablets, Macs, printers, switches, routers and firewalls, backup systems.
Microsoft Office, 365, remote/cloud backups and disaster recovery, spam filtering and antivirus.
Website and domain registration and hosting.
Office relocation's and expansions
Data cabling - Cat6 and fibre
Choose ONFINITY and you get all of your IT services provided under one roof.